Institutional & distributor purchasing
Buying for a university, hospital or diagnostics company is a different process from buying a single vial online. This page covers how we work with institutions, distributors and procurement departments.
Purchase orders and institutional buyers
We accept institutional purchase orders. Send the PO with the quotation reference and we will confirm acceptance, lead time and the documentation that will accompany the shipment.
Documentation for your finance office
Commercial invoice, packing list and CoA with every shipment; certificate of origin and MSDS on request. VAT, EORI and customs reference numbers are stated on the invoice as required by your jurisdiction.
Multi-lot and framework supply
Groups that consume the same material repeatedly can request a reserved lot and a standing quotation. Framework terms are agreed per institution rather than published.
Distributors and resellers
We work with regional distributors in selected markets. If you already serve research or diagnostics customers in your territory, tell us the coverage and typical end users and we will discuss terms.
What to send with an institutional enquiry
| Item | Why we need it |
|---|---|
| Institution name and delivery address | Determines shipping mode, documents and delivery lead time |
| Product, quantity and required specification | Quantity and grade move both price and lead time more than the analyte does |
| PO number or quotation reference | So the shipment and invoice are matched to your internal record |
| Any import formalities in your country | We prepare documentation to match rather than discovering a requirement at the border |
Payment and terms
Payment terms are confirmed on each quotation and depend on destination, order value and whether you are a first-time or repeat buyer. We do not publish a single set of terms because the honest answer differs by case.
First orders are typically settled before dispatch. Repeat institutional customers and distributors can discuss terms directly.
Request a Quote or Sample
Tell us your application, target purity and quantity — we reply within one business day.