Institutional & distributor purchasing
Buying for a university, hospital or diagnostics company is a different process from buying a single vial online. This page covers how we work with institutions, distributors and procurement departments.
Purchase orders and institutional buyers
We accept institutional purchase orders. Send the PO with the quotation reference and we will confirm acceptance, lead time and the documentation that will accompany the shipment.
Documentation for your finance office
Commercial invoice, packing list and CoA with every shipment; certificate of origin and MSDS on request. VAT, EORI and customs reference numbers are stated on the invoice as required by your jurisdiction.
Multi-lot and framework supply
Groups that consume the same material repeatedly can request a reserved lot and a standing quotation. Framework terms are agreed per institution rather than published.
Distributors and resellers
We work with regional distributors in selected markets. If you already serve research or diagnostics customers in your territory, tell us the coverage and typical end users and we will discuss terms.
What to send with an institutional enquiry
| Item | Why we need it |
|---|---|
| Institution name and delivery address | Determines shipping mode, documents and delivery lead time |
| Product, quantity and required specification | Quantity and grade move both price and lead time more than the analyte does |
| PO number or quotation reference | So the shipment and invoice are matched to your internal record |
| Any import formalities in your country | We prepare documentation to match rather than discovering a requirement at the border |
Payment and terms
Payment terms are confirmed on each quotation and depend on destination, order value and whether you are a first-time or repeat buyer. We do not publish a single set of terms because the honest answer differs by case.
First orders are typically settled before dispatch. Repeat institutional customers and distributors can discuss terms directly.
How an institutional order typically proceeds
The sequence below matches how university and diagnostics procurement usually runs. Every step is confirmed in writing before money moves.
1 — Enquiry and quotation
You send the requirement; we return a quotation within one business day with price, packaging, lead time and the lot-specific document list.
2 — Internal approval
The quotation gives your finance office everything it needs: institutional invoice details, shipping terms and the documents that will accompany the shipment.
3 — Purchase order
You send the PO referencing the quotation number. We confirm acceptance, the dispatch date and the exact document set in an order confirmation.
4 — Shipment and invoicing
The shipment goes out with tracking, commercial invoice, packing list and CoA; certificate of origin and MSDS where agreed on the quotation.
Questions procurement departments ask us
Are you the manufacturer, or a distributor?
We are a specialist supplier: we source from dedicated IVD antigen, antibody and reagent manufacturers with documented quality systems, and we take responsibility for what ships to you — specification, documentation and delivery. You have one responsible contact instead of chasing a factory in another time zone, and the manufacturer's certificates for the quoted lot are available to you before you commit.
Can you complete our supplier questionnaire?
We answer standard supplier questionnaires honestly: we can provide the lot-specific CoA, purity and identity data, origin documents and the shipping documentation we actually issue. Where a questionnaire item assumes GMP manufacturing of the raw material, we will say so plainly rather than sign around it — our materials are supplied for research use and IVD development, not as GMP-released components.
How do we pay you?
Payment options include card and bank transfer; the exact set available for your country is stated on each quotation. First orders are typically settled before dispatch, and repeat institutional customers can discuss terms directly.
What if our institution needs the material regularly?
Groups that consume the same material repeatedly can request a reserved lot and a standing quotation, so reorders do not restart the qualification cycle. Framework terms are agreed per institution — tell us the annual requirement and we will structure the quotation around it.
Request a Quote or Sample
Tell us your application, target purity and quantity — we reply within one business day.